A&P MoyesElectrical ServicesFlackwell Heath · Bucks

Guide · Inspection & testing

Testing, decoded.Including the codes nobody explains to you.

Periodic inspection and testing is one of the two things A & P Moyes has always done alongside installation work — one-off or periodic, domestic or commercial, plus landlord safety certificates. It is also the job people understand least, because the report comes back covered in codes nobody explains. This page explains them, in plain English, before you have to argue with a letting agent about one.

An electrician taking a reading with a multimeter during an inspection and test

What an inspection actually is

A periodic inspection and test — the report is usually called an EICR, an Electrical Installation Condition Report — looks at the whole fixed installation rather than the bit that has stopped working. The consumer unit, the cabling, earthing and main bonding, the accessories, and anything that has been added over the years by somebody who perhaps should not have.

Part of it is visual: scorch marks, cracked accessories, undersized cable, a bathroom fitting that has no business being where it is. Part of it is instrument testing with the power off — continuity of protective conductors, insulation resistance, earth fault loop impedance, RCD operating times. Together they tell you whether the installation is safe to carry on using.

It ends in a single verdict, satisfactory or unsatisfactory, plus a list of coded observations. The verdict is the bit letting agents care about; the observations are the bit that tells you what to do next.

The codes, decoded

C1

Danger present — immediate action required

Somebody could be hurt right now: exposed live parts, a damaged accessory you can put a finger into. Whatever is causing it gets made safe on the day, with your permission, before anyone leaves. A single C1 makes the report unsatisfactory.

C2

Potentially dangerous — urgent remedial action

Not dangerous while everything is intact, but dangerous the moment something fails — a missing earth to a metal accessory, no RCD protection on a circuit that plainly needs it. C2 items also make a report unsatisfactory, and they are the usual reason a landlord's certificate comes back needing work.

C3

Improvement recommended

Not dangerous and not a failure. Typically something that met the regulations when it was installed and would be done differently today. A report can be perfectly satisfactory with several C3s on it; you are allowed to think about them at your leisure.

FI

Further investigation required

Something did not add up and could not be resolved without opening more of the installation than the inspection covers. FI without delay makes a report unsatisfactory, because an unknown is not the same thing as a pass.

If you let property in England

Since 2020 the electrical safety regulations for the private rented sector have required landlords in England to have the fixed installation inspected and tested at least every five years, to give the report to tenants and to supply it to the local authority on request. A new tenancy starting with an out-of-date report is the usual moment people discover this.

Where the report comes back unsatisfactory, or carries C1, C2 or FI observations, the remedial work has to be carried out within 28 days — sooner if the report says so — and written confirmation obtained. Which is why it pays to have the inspection done a few weeks before the tenancy starts rather than the week of.

A & P Moyes quotes remedial work separately from the inspection, so you can see plainly what is required to make the installation satisfactory and what is merely advisable. Being given one number for "the certificate and whatever it needs" is how people end up paying for improvements they never agreed to.

If you own the house you live in

There is no legal obligation, and no need to book one every year out of nerves. The usual guidance is roughly every ten years for an owner-occupied home, and rather sooner if you have just bought a property, if you are about to spend money on a kitchen or an extension, if the board is a rewireable fuse box, or if anything has been added by a previous owner and you have no idea by whom.

The most useful time is before other work starts. An inspection that finds the main bonding missing is a cheap fix while the floor is up and a miserable one after the tiler has finished.

What happens on the day

Allow a few hours for an average house, longer for a larger property or a commercial unit. The power goes off for parts of it, because the instrument testing cannot be done live. Cupboards under the stairs and in front of the board need to be reachable, and loft hatches unblocked if the wiring up there has to be seen.

Afterwards you get the report with the observations coded and explained, and a separate price for anything that wants putting right. Nothing gets done on the strength of the report alone without asking you first — except a C1, which gets made safe there and then.

Book an inspection

Inspection and testing, one-off or periodic, for homeowners, landlords and businesses across High Wycombe, Beaconsfield, Gerrards Cross, Marlow and the nearby areas. Quotations are free and carry no obligation — ring and say roughly how big the property is and how old the board looks, and you can be given a sensible figure.

This page is general guidance written for homeowners, landlords and businesses in Buckinghamshire, not a legal document. If your situation is unusual, ring and describe it.